Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us about your own experience with a crypto casino? This page covers the ways to reach the Crypto Casino team and what we can (and can't) help with.
How to reach us
The most reliable way to contact us is by email at [email protected]. Send us as much detail as you can — the name of the casino, the page you were reading, or a screenshot if it's a technical issue — and we'll look into it. We try to respond within a couple of business days, though enquiries that need extra research can take a little longer.
What we can help with
We're a review and comparison site, not a casino operator, so there are limits to what we can do. Here's a rough guide to what's in scope:
- Review accuracy — if you think a bonus term, licensing detail, or coin list on one of our pages is out of date or wrong, tell us and we'll check it against the operator's current terms.
- Site feedback — thoughts on how our comparisons, tables or rankings could be clearer are genuinely useful to us.
- General questions — if you're unsure how something like no-KYC play, wagering requirements or payout speed works in practice, ask us and we'll point you to the relevant guidance on the site.
- Corrections and broken links — if an offer has changed, expired, or a link no longer works, let us know so we can update the page.
What we can't help with
Because Crypto Casino doesn't operate any of the casinos we review, we're not able to access your account, process a deposit or withdrawal, or resolve a dispute with a specific site. Those matters need to go through the casino's own customer support team, since only they can see your account details and transaction history.
We also can't offer legal, tax or financial advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of offshore casinos in your specific state, a licensed attorney or tax professional is the right person to ask — not a comparison site.
If you're concerned about your gambling
If you or someone you know is struggling to keep gambling under control, that's a bigger conversation than an email can solve. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available if you need to talk to someone now. Our Responsible Gambling page also has more on the tools available and how offshore sites' protections can differ from state-regulated ones.
Before you write in
A few quick checks that might save you a round trip:
- If your question is about how we rank and score casinos, our approach is explained alongside the reviews themselves — supported coins, licensing, payout speed and bonus terms all factor in.
- If you want to know more about who's behind domothy.com, that's covered on our About Us page.
- If your question relates to how the site itself may be used, our Terms and Conditions page has the detail.
A note on our reviews
We're an independent site, and some of the casinos we cover pay us a commission when a reader signs up through our links. That relationship never decides our rankings — a casino's position is based on the same research criteria we apply to every operator, and we'll always flag a genuine drawback even for the top-rated sites. If you spot anything that looks like it contradicts that, we want to hear about it.
Remember that all crypto casino play is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and state — and that offshore sites operate in a legal grey area for US players, licensed outside the US rather than by any American regulator. If you're contacting us with a question about eligibility in your state, we're happy to point you toward general information, but you should always check your own state's current laws.